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What would you like to see your PMR system do?

Practice

What would you like to see your PMR system do?

What would you like to see your PMR system do?

To get involved and share your suggestions for everyday pharmacy, contact: p3@1530.com

 

'We need the future today'

As we mature as a clinical profession we need our systems to mature with us. If I want to find all my diabetics or all those with hypertension, how easy is that to do? I actively chose my PMR system to help with those tasks, but an evolution is needed. If the suppliers are required to gain approval for each little change because of EPS, it inevitably slows things down – better to separate patient management from patient medication so that it can evolve at its own, accelerated pace.

Gary Warner, Pinnacle Health Partnership LLP

 

'Greater functionality will help'

We need greater functionality between pharmacy branches to be able to access patients files across our estate. In addition we should have access to patients’ records at the surgery, so we can offer an enhanced medicine management service and be able to input cholesterol, diabetic or blood pressure test results straight into the patients records for the GP to use.

Peter Badham, Badham Pharmacy, Gloucestershire

 

'It's time for change'

It’s time for a fundamental change to PMR systems. We need: faster communication to the Spine, easy tick-box recording and reporting for public health, campaigns, referrals and OTC interventions, integration with the SCR, accurate stock control, appropriate prompting and recording of NMS, Epos integration and stability.

Coll Michaels, Calverton Pharmacy, Luton

 

'We have an incomplete picture'

I’d like my PMR systems to be interoperable with all other software, so it becomes a useful tool rather than just a labelling system. Now we use the information available to us – it’s an incomplete picture, but we piece together fragmented experiences and some educated guesswork of each patient to form a view that will help or harm them, so read and write access to the patient held record will be invaluable.

Sultan ‘Sid’ Dajani, Wainswrights Chemist, Bishopstoke

 

'Systems should integrate'

PMR development needs to focus on two important areas: efficient processes that optimise commercial output and, secondly, allow PMR systems to integrate with GP systems to facilitate collaborative working in primary care. PMR system providers have not invested in the future needs of the profession. We need electronic integration in primary and secondary care to truly realise the potential of community pharmacy.

Mukesh Lad, Mr Pickford’s Pharmacy

 

'Integrate care for better outcomes'

It is time for the PMR suppliers to take a mammoth leap forward in supporting pharmacists to manage patients and patient outcomes. Pharmacists must be in a position to record patient metrics, such as HbA1c and blood pressure results, as well as capturing and monitoring patient related outcomes like ACT and CAT scores. We need to be able to monitor and review clinical measures to detect and review compliance and concordance. The systems will also need the ability to share all of this with the patient’s GP and/or lead clinician. Integrated care is happening at locality levels across the country – community pharmacy needs the tools within the PMR systems to support a team approach to providing better outcomes for patients.

Fin McCaul, Prestwich Pharmacy, Prestwich

 

'A direct link with GP systems'

A direct link with GP systems would help with a number of areas. We could: flag up issues around safety and drug interactions or new guidance from HRA/NICE, communicate direct to the practice about compliance issues, leave notes in the system after NMS/MUR consultations and share our findings with blood pressure monitoring/diabetes screening. I fully understand that the chances of this happening are remote, but we can all dream!

M Ashley D Cohen, Pharm-Assist (Healthcare) Ltd

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