Business

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Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

5 Min Module

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Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

4 Min Module

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Managing pressure

Discover and understand how to manage pressure on staff while building morale. 

4 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

4 Min Module

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

5 Min Module

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The art and science of project management

Get organised and stay organised when managing change successfully.

4 Min Module

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Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

5 Min Module

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Staying safe during a pandemic

The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.

5 Min Module