OTC

Cold and Flu: First stop, Pharmacy

Ensure your pharmacy is customers’ first stop for cold and flu advice by completing this module, which covers self-care tips and OTC product recommendations for multi-symptom relief

Barriers to breast screening

Breast screening may be uncomfortable but it’s one means of reducing deaths from breast cancer, and pharmacy teams can help women access information.

Nasal conditions

This module focuses on nasal conditions and considers their causes and symptoms, as well as the OTC products and self care tips that can ease and prevent them.

Urea: Managing dry skin

This module explains how urea works to restore skin hydration, and will enable you to confidently recommend the right dry skin product to meet your customer’s needs.

Banging, thumping, blinding

When is a headache more than just a headache? Find out how to tell the differences, what to advise and when to refer. 

Burning questions

In many cases there are simple solutions to manage and prevent gut complaints, and seeking advice early gives the best chance of successful treatment for serious conditions.

Sore throat

This Professional Assistant: Learn and Advise module is about sore throats and the self care advice and OTC products that can help ease symptoms.

Sound advice

The ears are an essential part of communication and balance, so it’s important to take good care of them, whatever the state of a person’s hearing.

Ear care: A guide for pharmacy teams

How can pharmacy teams help customers manage hearing loss and other ear conditions?

Ovulation and pregnancy testing

This Professional Assistant: Learn and Advise module is about ovulation and pregnancy testing and the advice and products that can help couples trying to conceive.

Fuelling the festivities

The winter weather and Christmas partying can do their worst. But pharmacy teams can help customers keep happy, healthy and full of festive spirit.

Rehydrating dry skin

Dry skin is likely to get worse in winter, but customers may not be clear on how to solve the problem. Help people to feel more comfortable with the skin they are in.

Put insomnia to bed

Many people are guilty of not getting enough sleep, whether intentionally or not. So what can they do to adopt healthier sleep habits?

10 minute clinic: baby care

This handy 10-minute clinic is a quick reference guide that will help you when advising customers on baby care.

Supporting customers to stop smoking

This module looks into the range of NRT products available in the pharmacy, and your role in helping smokers who want to kick the habit.

Pharmacy flu fighters

Seasonal flu jabs taken off in pharmacies over the last few years. What do pharmacy teams need to know for the 2018/19 season?

Insomnia and sleep problems

This Professional Assistant: Learn and Advise module is about insomnia and sleep problems and their treatments and prevention.

Baby steps

A healthy woman is more likely to give birth to a healthy baby. So how can pharmacy teams advise mums-to-be on how to look after themselves, as well as their bump?

Mouth care

Mouth ulcers and cold sores are common and can cause significant discomfort, but pharmacy teams can offer advice and effective treatments.

IBS: Spell it out

One-third of patients don’t believe healthcare professionals take irritable bowel syndrome seriously enough, so the need for better communication between care providers and sufferers is clear

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