Covid-19: SSP rule changes explained
Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.
The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.
‘Self care equals no care’ has been relegated to healthcare history; community pharmacy should be at the forefront of the emerging self care revolution.
People say change is constant, but we’ve also seen over the past few weeks how quickly things can change dramatically when they have to.
Tax preparation specialist David Redfern reviews HMRC's Advance Assurance R&D tax relief scheme for small and medium sized companies
The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan
This module will help you to successfully introduce new ideas, taking you through a series of steps
This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists
What are the barriers to developing community pharmacy vaccination services further in the future?
Superintendent pharmacist Jonathan Campbell explains how forging strong ties with a GP surgery has helped his pharmacy business stand out
Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?
As financial constraints placed on community pharmacies continue to bite, services are increasingly being flagged as an opportunity to plug funding gaps
Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?
To a consumer it's just a nuisance. To a retailer, unmet demand is lost business
Ethical sourcing and sustainability is increasing in popularity for everything, including healthcare products.
How to balance commercial enterprise with proper and correct care.
This pharmacy looked to understand the value of their time and where time was best spent
Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team
Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.
With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.
Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.
Medicines often have similar sounding names and similar looking packaging, particularly generics. Make sure you don't get caught out.
This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning
Whether you are an employer, manager or a member of staff, the gender pay gap could be affecting you. Here’s what to do about it
This Train Your Team checklist provides information to run a training session on that seasonal scourge, hayfever
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