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People & Team Training

  1. Inspiring leadership in pharmacy

    Pharmacy needs inspirational leaders: this is how to become one

  2. Support the personal development of staff

    Look to match staff development to changing business needs

  3. A training plan for your community pharmacy

    Keep pharmacy team training on track with a tailored plan

  4. Get results through motivation

    Keep the pharmacy team motivated in just a few minutes each day

  5. Work as a team to reduce risk

    Set out to work as a team to minimise the risk of error.

  6. Managing poor performance

    Action must be taken to tackle an employee's poor performance

  7. Pressures in a busy team

    Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

  8. Getting ready for inspection

    The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

  9. Tackling difficult conversations

    Learn the best way to deal with difficult conversations.

  10. Supporting staff to take on more

    The manager of a business must know when to delegate power to their employees.

  11. Build a strong and motivated team

    Building a team that is fully motivated and capable can be invaluable to any business.

  12. Performance coaching

    Learn the basics of performance orientated coaching.

  13. How can I change behaviour?

    Patient consultations: techniques for changing people’s behaviour

  14. Feedback as a workplace tool

    People management: How to give and receiving useful feedback. 

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