This site is intended for Healthcare Professionals only

P3 Feedback as a workplace tool.jpg
Leadership

Feedback as a workplace tool

People management: How to give and receiving useful feedback. 

31 May 2016 , 900 Min Module

P3 Changes.jpg
Customer service

How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016 , 900 Min Module

P3 Performance coaching.jpg
Leadership

Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016 , 900 Min Module

P3 poor performance.jpg
Leadership

Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

P3 getting results.jpg
Leadership

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016 , 900 Min Module

P3 Team training.jpg
Leadership

A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

P3 Personal development.jpg
Leadership

Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016 , 900 Min Module

P3 Leadership.jpg
Leadership

Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016 , 900 Min Module

Staff absenteeism.jpg
Leadership

Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

P3 Build a strong and motivated team.jpg

Build a strong and motivated team

Building a team that is fully motivated and capable can be invaluable to any business.

12 May 2016 , 900 Min Module

P3 Supporting staff to take on mor.jpg
Management problem solving

Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

11 May 2016 , 900 Min Module

P3 Recruiting.jpg
People skills

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016 , 900 Min Module

P3 Managing difficult employees.jpg
Leadership

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

P3 Strengths.jpg

Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2015 , 900 Min Module

P3 Resillience.jpg
Leadership

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

Change privacy settings