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People & team training

Training Infant feeding Risk Management Fatigue Performance Motivation Tiredness
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Getting ready for inspection

The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

27 Oct 2015 , 900 Min Module

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Business environment

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

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Management problem solving

Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

05 Aug 2015 , 900 Min Module

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Leadership

Pressures in a busy team

Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

05 Aug 2015 , 900 Min Module

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Skills

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

30 Jul 2015 , 900 Min Module

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Leadership

Tackling difficult conversations

Learn the best way to deal with difficult conversations.

09 Apr 2015 , 900 Min Module

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Clinical services

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Apr 2015 , 900 Min Module

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Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts 

02 Apr 2015 , 900 Min Module

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