People & team training

Financial Management & Funding, Leadership, Management problem solving, People skills,

Could an MBA benefit your pharmacy?

Business training has been crucial to the story of the successful family-run Day Lewis business

02 Nov 2015 , 900 Min Module

Getting ready for inspection

The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

27 Oct 2015 , 900 Min Module

Business environment, Customer service, People skills,

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

Management problem solving,

Work as a team to reduce risk

Set out to work as a team toÂ minimise the risk of error.

05 Aug 2015 , 900 Min Module

Leadership, Management problem solving, People skills,

Pressures in a busy team

Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

05 Aug 2015 , 900 Min Module

Skills,

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

30 Jul 2015 , 900 Min Module

Leadership, Management problem solving, People skills,

Tackling difficult conversations

Learn the best way to deal withÂ difficult conversations.

09 Apr 2015 , 900 Min Module

Clinical services,

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Apr 2015 , 900 Min Module

Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts

02 Apr 2015 , 900 Min Module

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People & team training

Could an MBA benefit your pharmacy?

Getting ready for inspection

Clear communication

Work as a team to reduce risk

Pressures in a busy team

Ways to maximise pharmacy skill mix

Tackling difficult conversations

Successful patient communication

Why people hate appraisals

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People & team training

Could an MBA benefit your pharmacy?

Getting ready for inspection

Clear communication

Work as a team to reduce risk

Pressures in a busy team

Ways to maximise pharmacy skill mix

Tackling difficult conversations

Successful patient communication

Why people hate appraisals