Business environment

Build a positive workplace.

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Business environment

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

5 Min Module

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Business environment

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

4 Min Module

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Business environment

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

2 Min Article

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Business environment

There’s money on the table worth £73,800 – grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists

 

3 Min Article

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Business environment

Business review 2016 and outlook 2017

Tony Evans discusses the pharmacy business market during 2016 and looks ahead to 2017

2 Min Article

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Business environment

Preparing your business for sale

Tony Evans explains the key points to consider when selling your pharmacy

2 Min Article

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

900 Min Module

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Business environment

Buying a pharmacy?

Key points to consider when buying a pharmacy business

900 Min Module

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Business environment

Understanding the future

An educated view on future developments helps you to plan your direction today

900 Min Module

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Business environment

Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

900 Min Module

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