Signposting customers for further support
Signposting customers for further support
Customers can get further information and support from the National Eczema Society www.eczema.org
The National Eczema Society has a confidential helpline that customers can contact on 0800 089 1122
There may be customers that you need to refer to their GP. These customers include those whose symptoms do not respond to over-the-counter treatment, as well as customers who have symptoms indicating that they may have infected eczema.
Signs and symptoms of infected eczema include:9
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Worsening symptoms -
Swollen skin or skin that is more painful than usual -
Fluid oozing from the skin and/or a yellow crust on the skin -
A high temperature or generally feeling unwell