Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.

11 Sep 2025 , 10 Min Module

Skin conditions,

10 minute clinic: dry skin

This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart leads you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with dry skin.

11 Sep 2025 , 10 Min Module

Men's health, Sexual health,

Erectile dysfunction

Erectile dysfunction (ED) is a common issue for many men, yet people often find it hard to discuss or seek treatment for. Pharmacy teams can be on hand with reassurance, OTC guidance and help spot when something more serious might be prevalent.

11 Sep 2025 , 15 Min Module

Education & training,

Counter Conversations: Building trust and rapport

Part 8 of this short video series focusing on the pharmacy team's soft skills set looks at how to build trust and rapport with pharmacy customers.

08 Sep 2025 , 6 Min Article

Men's health,

Introducing AVARANTE®

Know what AVARANTE is, when you can supply it and what advice to share with customers

14 Aug 2025 , 10 Min Module

Managing indigestion on the go

Understand the difference between indigestion, acid reflux and heartburn and the different ways to treat indigestion and help prevent symptom recurrence

14 Aug 2025 , 5 Min Module

Eyes & ears, Pharmacy team, People skills,

Adapting to sensory impairment

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.

13 Aug 2025 , 10 Min Module

Eyes & ears,

Eye care

With OTC advice and self care solutions, pharmacy teams can help to identify and treat eye problems as early as possible, preventing discomfort and even potential loss of vision.

13 Aug 2025 , 15 Min Module

Pain relief,

Reboot your pain relief advice

Upgrade your pain relief advice, support self-care conversations and get to grips with the science behind Voltarol with this quick video training

06 Aug 2025 , 5 Min Module

Allergy,

Advising on allergy in the pharmacy

Recognise the different allergens present throughout the year and recommend effective products to manage allergy symptoms.

23 Jul 2025 , 5 Min Module

Cough & cold,

Acute sinusitis: treatment and management

Learn how to identify sinusitis and understand the role of sea water spray in managing associated congestion

23 Jul 2025 , 5 Min Module

Sore throat,

Introducing Strefen Spray

Discover how Strefen Spray can help ease your customers’ acute sore throat symptoms

21 Jul 2025 , 5 Min Module

Sexual health,

Combined oral contraceptives

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.

11 Jul 2025 , 10 Min Module

Pain relief, Child & teen health,

Children’s pain & fever

Children are prone to pain and fever, from the inevitable growing pains and teething to bouts of the flu and colds. Luckily, parents and caregivers can find plenty of advice and treatment options in the pharmacy.

07 Jul 2025 , 15 Min Module

Musculoskeletal & joint diseases,

Joint and muscle pain

Muscles and joints carefully connect bones and systems throughout the body, allowing us to walk, speak, blink and breathe. As they are used daily, however, they can come under strain from overuse or become injured due to trauma. Luckily, there are many treatment options available in the pharmacy.

06 Jun 2025 , 15 Min Module

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