Business

Business environment

‘Strong quarter’ for Boots as health services grow in popularity

Thirteenth consecutive quarter of market share growth for the multiple.

28 Jun 2024 , 1 Min Article

Contract

Two-thirds of pharmacies slash opening hours due to funding squeeze

NPA research reveals impact of funding crisis as pharmacies across the UK take part in day of action.

20 Jun 2024 , 3 Min Article

Business

Numark chairman questions NPA’s June 20 loss-making claim

Harry McQuillan said the average UK pharmacy was not loss making in the last third of the month.

12 Jun 2024 , 2 Min Article

Financial Management & Funding

Labour’s small business plan will reduce pharmacies’ burden, says NPA chief

NPA chief executive Paul Rees welcomed Labour’s pledge to overhaul the business rates system to rejuvenate the high street.

10 Jun 2024 , 3 Min Article

Financial

Health boards struggle to monitor dispensing fraud risk in Wales, says report

An Audit Wales pilot looked at potential “risks around fraud and cost” relating to “expensive items”, specials and “higher cost formulations”.

07 Jun 2024 , 5 Min Article

Clinical services

Pharmacy First CPD: Acute sinusitis

This is the latest in our series of CPD modules designed to support pharmacists to manage common conditions and deliver England’s new Pharmacy First service. It will be useful for community pharmacists responding to patients 12 years and over with acute sinusitis.

01 Mar 2024 , 20 Min Module

Clinical services

Pharmacy First Toolkit: Sore throat

The Pharmacy First service in England allows community pharmacy teams to complete episodes of care for seven common conditions. This toolkit provides an overview of the clinical pathway and PGDs used to deliver consultations for acute sore throat plus essential information on the assessment, diagnosis and management of this common condition.

26 Feb 2024 , 30 Min Module

Depression service pilot gets approval from first patients

Promising early results from NMS depression pilot revealed: latest data.

16 Oct 2023 , 3 Min Article

Management, leadership or both?

So, do people follow you, or work for you? Find out more with this CPD module.

01 Mar 2022 , 60 Min Module

Influencing one on one

This module could be useful in many situations, whether you’re working with the pharmacy team, non-pharmacist area managers, colleagues or commissioners – or even in the consultation room.

31 Jan 2022 , 60 Min Module

Leadership skills for new managers

This CPD module focuses on the key leadership skills for new managers, although experienced managers could use it for self-reflection.

07 Jan 2022 , 60 Min Module

Positive look is key to being heard

Make the most of customer interactions with this CPD module.

01 Dec 2021 , 60 Min Module

Using feedback to improve performance

Constructive feedback can be important in improving team morale, find out more with this CPD module.

03 Nov 2021 , 60 Min Module

People skills

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021 , 60 Min Module

Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

03 Aug 2021 , 60 Min Module

Business

Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

19 Jul 2021 , 60 Min Module

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