| Figure 1: Suggested consultation framework | |
| The 3 E's | CHESTSSS |
| • Empathise | • Concerns |
| • Evaluate | • History/examination |
| • Educate | • Expectations |
| • Symptom explanation | |
| • Timeline | |
| • Shortcomings of antibiotics | |
| • Self-care advice | |
| • Safety-netting |
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Pharmacy First: Sore throat – part 2
Consultation approaches
Well done, you’re getting there.
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Consultation approaches
Don’t worry, you can come back and finish the assessment in your own time.
