This site is intended for Healthcare Professionals only

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module menu icon Introduction

As outlined in module 2, it is important for healthcare professionals to learn from mistakes and things that go wrong. As well as reporting incidents, it can be useful to understand and investigate what caused them.

CPD Activity

Before you start reading this article, think about:

  • What do I want to learn?
  • What will I gain from this learning?
  • What will my employer gain? 
  • What difference will it make to people who use my services?