Practice

  1. Body language

    This bite-sized learning module considers the impact of body language on customer consultations and techniques that should be used.

  2. Professionalism and professional judgement part two

    This is the second and final CPPE module in our series on professionalism and professional judgement.

  3. Revalidation

    This CPD module provides an overview of the revalidation process for pharmacy professionals to meet GPhC requirements. 

  4. Professionalism and professional judgement part one

    This is the first CPPE module in our series on professionalism and professional judgement.

  5. Helping others succeed

    Myra Battle is making the most of her success in community pharmacy and using her experience to help others achieve new heights.

  6. The five-year Which?

    As yet another Which? report highlights failings in the care and advice available from community pharmacy teams, what is pharmacy doing to learn from its mistakes?

  7. Catching up with an RoE winner

    Former RoE Award winner Debbie Starr has progressed since scooping highly commended in the Retail Skills category and winning the Infant Care Award.

  8. Meeting the standards

    The GPhC recently unveiled new standards for pharmacy technician training, representing a giant leap for the profession. 

  9. Dial 111 for advice from community pharmacy

    Can the NHS Community Pharmacy Referral Service pilot propel community pharmacy forward?

  10. The possibilities are endless

    Oliver Jones proves that the skills of a pharmacy technician don’t have to be confined to the four walls of a pharmacy. In fact, his diverse job portfolio suggests that the possibilities are endless...

  11. Mental health: part one

    This module is the first in our CPPE series about mental health, designed to give pharmacy technicians an understanding of this area of practice.

  12. An indispensable team member

    Kayleigh Rattray started to work at her local pharmacy at the tender age of 13. Six years on and an apprenticeship later, Kayleigh is an indispensable part of the team.

  13. Smear tests

    This pharmacy scenario focuses on smear tests, including the best time in your cycle to book a test, and common signs of cervical cancer. 

  14. Communication skills

    This bite-sized learning module considers the skills required for effective communication with customers, patients and colleagues.

  15. Pancreatic cancer – the role of the pharmacy team

    This module will help you spot potential symptoms of pancreatic cancer among pharmacy customers, to help aid early diagnosis

  16. Parasites

    This team training module focuses on parasites, including a patient case study advising pharmacy staff on how to deal with head lice.

  17. Type 2 diabetes: part three

    This module is the third in our CPPE series about type 2 diabetes.

  18. Opportunity knocks

    After starting her career working in Sainsbury's in Hampshire, the opportunity arose for Helen Griffen to move to the store’s pharmacy. Now a dispensing assistant and team leader, she hasn’t looke...

  19. Type 2 diabetes: part two

    This module is the second in our CPPE series about type 2 diabetes.

  20. Glue ear

    This pharmacy scenario focuses on glue ear.

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