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In with the new

This time of year can feel daunting for customers as they reflect on the past 12 months and look forward to what’s to come, all while dealing with freezing temperatures and little sunlight.

This time of the year brings with it plenty of change. On one hand, customers may be feeling excited at the prospect of a new year, filled with new opportunities over the holiday season. On the other hand, customers may equally find themselves feeling ‘down’, with less daylight, colder weather and the realisation that the year is coming to an end. There is also much physical change to consider, as cold weather has a host of implications for customers’ health.

With all of this in mind, advice on how to boost immunity, gut health and mental health is paramount in the pharmacy at this time of year.

Feeling SAD

There are a few things that may be impacting a customer’s mood as the season changes from summer to autumn, and from autumn to winter.

Cold weather, lack of sunlight and emotional connotations with the festive season can affect people’s mental health, but the changing of the seasons can also lead to more customers being affected by seasonal affective disorder (SAD).

“SAD can also be called seasonal depression. It’s a form of depression that is worse at certain times of the year than [at] others,” says Kerry Mcleod, head of information content at Mind, although it is not only in the winter that people can be affected by SAD. It can occur during any seasonal change.

“A lot of us can struggle with keeping our mental health and wellbeing up during the winter months when the daylight hours are shorter, it’s hard to get outside and do some of the things that may help us with our mental health,” says Kerry.

“This is a bit more significant than that. You might be experiencing symptoms of depression, and they are worse at different times of the year.”

The ‘winter blues’

SAD shares similar symptoms to depression. Feelings of helplessness, anxiety, anger, tearfulness, changes to appetite, sleep struggles – finding it difficult to get up in the morning, for example – and a lack of energy are signs to be aware of. “It’s important not to make assumptions that what is going on for that person is in anyway related to seasonal changes,” says Kerry.

“For some people, seasonal changes have no effect, but if you notice a change in someone you see regularly, it’s definitely worth checking in.”

When it comes to said checking in, there are some things to keep in mind. Firstly, if you know a customer is already living with a mental health problem, you should pay closer attention to them at this time, and ask after how they are doing. Their symptoms may be exacerbated by SAD.

For other customers who you think may be affected, Kerry suggests asking open-ended questions, for example: “Is there anything you are struggling with at the moment?” It is then crucial to listen attentively if they choose to open up and, importantly, not to dismiss how they may be feeling. For some people, it’s not just the “winter blues”.

Remember, too, that “anyone can be affected by SAD” as Kerry mentions, and even your most cheery of customers could find themselves feeling the effects of seasonal depression.

“You’re more likely to experience SAD if you live somewhere where there are more marked changes of the seasons,” she says, and this could be particularly impactful for customers who have recently immigrated and for whom this is their first or second winter.

A diet consisting of a variety of plants is one of the best ways to boost immunity and mental health.

“18 per cent of adults in the UK have low vitamin D levels”

What to do about it

If you do think that a customer is dealing with SAD, there are a handful of things you can do. “If you can encourage [customers] to take that step of speaking to their GP, or local services you can signpost them to like local charities or, in England, customers can self-refer themselves to NHS talking therapies,” says Kerry.

 Sometimes, they may need to be signposted to other resources if their SAD symptoms are caused by something specifically prevalent in winter, such as financial worries stemming from rising energy bills.

Kerry suggests signposting customers to local services who can advise customers on how to manage their money, or if a customer is lonely, signposting them to community groups like the library that host social events throughout the year – not just in the winter.

“In terms of self care tips, at this time of year, if someone is experiencing symptoms of SAD, finding ways to get as much natural light in their day as possible is key,” says Kerry.

“Even just trying to make the most of natural light in the home can help. Open the curtain, bring plants into the home, sit by the window – all of these things that get us closer to nature can really help with our mood.”

Establishing a consistent sleep routine and nutrient-dense diet (see below) are also highly effective ways to support better mental health, Kerry reaffirms. “Looking after your physical health can help look after your mental health,” she says.

“Trying to move is important, too. If you are struggling to get outside, think about things you can do inside the house to get your body moving. Anything you can do to get your body moving can have a positive impact on your mental health.”

Customers who are not sure if they are having a bad day or if they may be experiencing SAD can also keep a mood diary to pick up on any patterns. This can then be very useful if, down the line, they would like to visit their GP to discuss how they have been feeling.

“If people are aware of these patterns, they can try to better prepare for them, such as preparing meals in advance if they know they experience lapses in energy at certain times,” says Kerry.

You can, of course, recommend or refer customers to the pharmacist/their GP if you think they would benefit from specific mental health support or interventions like antidepressants.

Nutrition advice

Nutrition is extremely important in supporting overall wellbeing during the winter months. A healthy immune system can impact the likelihood of contracting flu, coughs and colds, while also having an impact on energy levels, gut health and mental wellbeing.

Especially apparent in the UK in winter is the lack of vitamin D due to limited daylight hours – within which there is often little to no sunlight – which supports immune health.

“Our main source of vitamin D is from the action of UV light, which allows us to make vitamin D in our skin. However, in the autumn and winter in the UK, the sun is not strong enough to make vitamin D,” says Bridget Benelam, nutritionist and spokesperson for the British Nutrition Foundation.

“Studies show that 18 per cent of adults in the UK have low vitamin D levels, and so supplementing during the winter months is important to maintain healthy levels of vitamin D, which is vital for healthy bones and muscles,” as well as playing a vital role in supporting immune health.

The Government recommends that children from the age of one and adults supplement with 10 micrograms of vitamin D a day from October to mid-March.

A strong gut is a happy gut

Apart from a vitamin D supplement, Bridget also noted how a healthy gut goes hand in hand with strong immunity. “There is a strong link between gut health and immunity, as many immune cells are located in the gut,” she says.

“The gut microbiome can help support immunity in a variety of complex ways, including helping to maintain the integrity of the gut cell wall and because gut bacteria produce protective substances which help to support the function of the immune system.”

In the gut, bacteria create important chemical messengers like serotonin and dopamine, which help to regulate mood and are our happy hormones. Serotonin levels are affected by how much sunlight you get, which we know during winter to be less than usual.

Luckily, the body can be helped to produce serotonin and there are also certain foods that can encourage serotonin production.

“Eating a diverse range of plant foods, that provide a variety of fibre types, helps to support a healthy gut flora as this effectively provides ‘food’ for the friendly gut bacteria,” says Bridget. “These include wholegrains, fruits, vegetables, nuts, seeds, beans and lentils.”

Fermented foods, like yogurt, pickled onions, kimchi and sauerkraut are also excellent choices to support good gut health. These foods are rich in probiotics which strengthen the lining of the gut and help with digestion.

“Framing resolutions around self care can help shift the focus from pressure to empowerment”

New Year's resolutions

No one is completely immune to the fever and energy of a New Year. It’s a promise of a fresh start, a clean slate, and opportunities waiting to be grabbed at.

It is no wonder, then, that many people are partial to making New Year’s resolutions, and there are pros and cons to doing so.

“Setting resolutions can be a positive way to reflect on what matters to you and consider changes that support your mental health and wellbeing. However, it’s important to approach them with self-compassion rather than pressure,” says Mental Health Foundation director of policy and campaigns, Alexa Knight.

“At the Mental Health Foundation, we encourage people to focus on realistic, meaningful goals that promote wellbeing, rather than perfection or quick fixes. Resolutions should feel supportive, not punishing.”

For customers, this could be something like including more plants in their diet, or taking one day a month to themselves to read, paint, or take part in any hobby they find fulfilling but don’t always feel they have time for.

In this way, resolutions feel like more of a guideline on a journey to better wellbeing, rather than a rule that has to be followed.

Change is good

Making resolutions for the New Year has negative connotations for some people, partly because of the fear of failure associated with it. This puts some people off even considering if there is anything they should change looking ahead.

If a customer expresses interest in seeing in 2026 with a resolution, instead of warning them that they will be putting unnecessary pressure on themselves, use the opportunity to start a conversation about why they are thinking of making the change in the first place.

Looking to implement positive changes is good, especially when it comes to customers looking to adopt healthier lifestyle habits, but the way customers go about trying to achieve these changes makes all the difference. Alexa suggested that pharmacy teams encourage customers who are looking to adopt new lifestyle, eating and exercise habits to:

  • Start small and build gradually. Sustainable change often begins with small steps like adding one extra portion of fruit or veg a day, or going for a short walk. Smaller changes are easier to continue and build upon.  Trying to do everything all at once can set us up to fail
  • Prioritise rest and sleep. Sleep is a powerful tool for mental health. Encourage customers to explore routines that support better sleep, such as winding down before bed or reducing screen time. Check out MHF’s free How to Sleep Better publication on our website for more information and advice
  • Focus on how habits make you feel. Rather than chasing outcomes like weight loss or productivity, encourage people to notice how movement, food, or rest affects their mood and energy
  • Be kind to [themselves]. Remind customers that setbacks are normal. What matters is returning to habits that support wellbeing, not doing them perfectly
  • Connect with others. Whether it’s joining a walking group or cooking with family, social connection can make lifestyle changes more enjoyable and sustainable.

“Pharmacy teams are in a great position to support conversations around health and wellbeing. You can encourage customers to think about resolutions as gentle intentions rather than rigid rules. Ask open questions like, “What’s something small you’d like to do more of for your wellbeing?” or “Is there a habit that helps you feel more rested or calm?” said Alexa.

“Framing resolutions around self care, rest, and mental health can help shift the focus from pressure to empowerment.”

Alexa encouraged pharmacy teams to signpost customers to the MHF’s free resources including Our Best Mental Health Tips and How to Improve Your Mental Health Using Physical Activity, which can be found at: mentalhealth.org.uk.

“Encourage customers to think about resolutions as gentle intentions rather than rigid rules”

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