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How can I change behaviour?
Beliefs and values
You’re doing great.
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Beliefs and values
The first step to developing rapport is to respect the individual's beliefs and values. Even if you feel that a parent has exaggerated concerns about the use of inhaled corticosteroids in her five-year daughter, accept that she holds this belief. It does not make the belief correct, but this belief fuels her behaviour. Working around the belief or simply dismissing it will make it very difficult for you to build rapport and in turn a successful consultation.
Don’t worry, you can come back and finish the assessment in your own time.
