How businesses work: there are five business processes at the core of any business.

• Strategy €“ how businesses create value
• Strategy €“ how businesses deliver value
• Marketing €“ communicating the value of your product
• Sales €“ how to optimise turnover
• Economics, accounting and financial management.

How people work: a business is created by people to service people. It's therefore important to understand how people make decisions and communicate with others.

• Managing organisational behaviour €“ how groups and individuals perform
• Human resource management €“ the process of hiring and developing people.

How systems work: businesses are complex systems with many moving parts, and you should understand how complex systems work.

• Operational management €“ overseeing, designing and controlling processes
• Management information systems €“ the management of information and technology.