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module menu icon Gathering information and advising customers

For this session, use the preceding article on parasites, as well as other sources of information, such as other articles, websites and OTC medicines guides or manufacturer's literature, to strengthen your knowledge of head lice and other parasites. This will give you more insight and information to pass on to your customers. In order to make this information useful and relevant to your work, consider the following:

  • Consider what advice you could give to a mother who is worried that her daughter may get head lice as she has heard it is going round at school. What questions might you ask?
  • Would you recommend a product at this stage? What advice would you give on detection techniques?
  • What is meant by physically acting treatments for head lice? Why are they often preferred?
  • What method is recommended for wet combing?
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