Estimates suggest that between 30 and 70 per cent of patients experience a medicines error or unintentional change while moving between care settings. Effective communication can help to reduce errors; prevent bed-blocking, delays in discharge and readmission; and reduce the risk of harm.

Effective discharge planning can help to ensure a seamless transfer of care. A new NICE guideline states that when possible and consented, HCPs should send a copy of the patient's medicines discharge information to their community pharmacy.