Public and private areas
Keep doors to private areas or rooms, including those used for consultations, locked when they are not in use. Consider the benefits of a simple door contact alarm for cabinets or doors as they will sound if unexpectedly opened or not shut properly. Display signs to make it clear which areas are private and are therefore off limits to customers.
Keep the main desk or counter area free of personal belongings and valuables, including mobile phones. Lock them away, or keep them out of sight.
Pause to reflect
At some point in a day, check whether your team’s personal belongings and valuables are properly locked away. If your spot check reveals an issue, discuss with staff and repeat the exercise a week later to see if lessons have been learned.