Staff wellbeing
The safety and wellbeing of staff is paramount. Violence or abuse against staff is never acceptable and should not be tolerated.
If you’ve witnessed or have been the victim of a crime, please report it, as it will help police bring the offender to justice, prevent further crime and keep people safe.
Always trust your instincts and maximise the distance between you and anyone who is aggressive. Once the person has left the premises, record a description and report this to the police as soon as possible. In an emergency, always call 999.
Keeping a written log of suspicious activity is invaluable to the police in the event of a crime taking place.
Ask your staff to help identify vulnerabilities of the business; they may have a different perspective of the potential risks. Keep an up-to-date record of staff contact details and their nominated point of contact.
If you have any specific questions about your security, contact the police. To report a crime, call 101 and in an emergency, dial 999.
Pause to reflect
A short security checklist:
• Do not divulge when deliveries are expected
• Place temporary barriers on open plan counters to restrict access
• Remove identification lanyards when leaving the premises and secure computer log in cards
• Encourage staff to positively engage with customers, promote social distancing and vigilance
• Keep controlled drugs out of the sight of counter areas and do not inadvertently draw attention to additional quantities of drugs on the premises
• Prepare storage and sorting areas in advance of deliveries
• Maintain separate public and private areas, use signs to set rules and lock unused rooms
• Use planned opening and closing procedures. When closed, utilise existing security to its full effect
• Seek advice from your local constabulary or Master Locksmith Association.