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Biological medicines and biosimilars

This module explores biological and biosimilar medicines, and will increase your understanding of the guidelines surrounding the brand prescribing of these drugs and your role in their supply

OTC, 18 Min Module

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7 steps to tackling children's allergy

Work through this new-style module to increase your confidence in reassuring parents of children with allergies, and know what advice and products to recommend

OTC, 8 Min Module

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Dry eye consultations

Work through a customer consultation to determine the possible cause of stinging, gritty eyes and recommend an effective treatment to help ease these symptoms

OTC, 20 Min Module

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The person behind the patient

This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.

OTC, 4 Min Module

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Heartburn and Indigestion

Learn how to identify and help customers manage heartburn and indigestion, from recommending the right products to ease symptoms, to self-care advice and identifying red flags for referral

OTC, 24 Min Module

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Managing fever in children

Get to grips with the current guidance on managing fever in children and how antipyretics can help, and discover products you can recommend

OTC, 10 Min Module

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Advising on very dry and eczema-prone skin

This video will guide you through a consultation with Michelle, a customer with very dry skin, and help you recommend suitable products to help

OTC, 8 Min Module

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Acute diarrhoea: effective symptom management

This module busts the myths surrounding diarrhoea treatments and explores the products available OTC so you can recommend the right treatment.

OTC, 26 Min Module

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Helping customers treat & care for their scalp

Understanding the causes and symptoms of some common scalp conditions will help you to make a real difference to your customers’ lives. Complete this module to discover self-care and product advice to help ease symptoms and maintain scalp health.

OTC, 24 Min Module

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Sore throat treatment update

Update your knowledge on treating sore throat without antibiotics with this short, interactive module.

OTC, 10 Min Module

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Advising on stimulant laxatives

Find out how new MHRA regulations affect the supply of stimulant laxatives so you can reassure customers and help them find the right products

OTC, 22 Min Module

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Fungal Nail Roundup

Complete this short interactive module to refresh your knowledge on identifying and treating fungal nail infections, and discover more about a product you can recommend to customers.

OTC, 8 Min Module

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A new approach to osteoarthritis & joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

OTC, 20 Min Module

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Managing dry eye and blepharitis

Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.

OTC, 28 Min Module

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Constipation: Making effective recommendations

Learn how to help customers with constipation and find out how even brief conversations can have a positive influence on their health. 

OTC, 26 Min Module

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Sore throats and antibiotic resistance

This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms.

 

OTC, 22 Min Module

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OTC Omeprazole tablets 20mg: an opportunity for pharmacy

This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.

OTC, 22 Min Module

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VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

Clinical, 24 Min Module

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Pain conversations – making effective recommendations

Explore our detailed case studies to help understand how to advise customers on different causes of pain.

OTC, 22 Min Module

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Skincare training for pharmacy

Delve into dry skin management and understand how you can make a difference to customers looking for advice, support and product recommendations to help manage their compromised skin.

OTC, 30 Min Module

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Supporting customers to sleep better

Explore the rotating pack shot to find out more about Nytol Liquid Caramel Flavour, a clinically-proven alternative to sleeping tablets, and understand how you can support customers to sleep better.

OTC, 10 Min Module

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Advising customers of a unique formulation for a blocked and runny nose from colds

Understand the differences between topical medication for nasal symptoms of the common cold, and topical medication for ongoing nasal problems

OTC, 32 Min Module

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Challenge your thinking on warts and verrucas

Discover different treatment options for warts and verruas and when to recommend them to your customers, based on their individual needs

OTC, 20 Min Module

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How to advise on head lice​

Despite them being so common, many people still don't know how to get rid of head lice. This training will arm you with the facts so that you can help customers choose the best treatments and answer their questions with confidence.

OTC, 16 Min Module

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Understanding abdominal pain, cramps and IBS

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

OTC, 6 Min Module

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Challenging your thinking about oral pain relief

This short module contains three videos that review evidence about OTC pain relief, to challenge your thinking when recommending products.

OTC, 22 Min Module

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FRONTLINE® – Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

OTC, 15 Min Module

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Understanding the impact of dry skin conditions

Learn about the emotional impact of dry and eczema-prone skin, and confidently recommend products for skin treatment and maintenance.

OTC, 15 Min Module

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Managing hay fever: meet your customers’ needs

This module will improve your hay fever knowledge, helping you to understand its impact on sufferers and recommend the right products to ease symptoms

OTC, 28 Min Module

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Helping customers with joint pain

This video-based module introduces a topical NSAID gel that can help relieve joint pain and stiffness caused by osteoarthritis, and demonstrates how diclofenac works to target pain and inflammation in the body.

OTC, 15 Min Module

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