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CPD modules

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

16 Jul 2021 , 5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

14 Jul 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

14 Jul 2021 , 4 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

14 Jul 2021 , 5 Min Module

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

13 Jul 2021 , 4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

13 Jul 2021 , 5 Min Module

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The art and science of project management

Get organised and stay organised when managing change successfully.

13 Jul 2021 , 4 Min Module

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Dealing with long Covid

This CPD module looks at the medium and long-term effects of Covid-19 in different body systems.

15 Jun 2021 , 20 Min Module

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Managing patients with COPD

This module will help you understand the latest thinking in COPD treatment and management.

19 May 2021 , 20 Min Module

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A new approach to osteoarthritis and joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

05 May 2021 , 14 Min Module

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Managing irritable bowel syndrome

This CPD module provides an update on the diagnosis and management of irritable bowel syndrome (IBS).

17 Feb 2021 , 5 Min Module

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Managing symptoms of constipation

This CPD module provides an update on the management of constipation in adults. After reading this module you should be able to explain to patients the likely causes of constipation and suggest possible solutions.

19 Jan 2021 , 6 Min Module

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Looking after your team's mental health

This CPD module looks at the impact mental health problems can have on pharmacists and their teams.

25 Nov 2020 , 7 Min Module

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Suicide prevention: The role of community pharmacy teams

This module will also help pharmacy teams in England and Wales to meet their new NHS CPCF requirements from October 2020.

23 Oct 2020 , 5 Min Module

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Make time: stop stuff!

Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?

22 Oct 2020 , 5 Min Module

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Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

22 Oct 2020 , 5 Min Module

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