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Leadership

Tips and advice to improve leadership qualities.

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

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A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

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Could an MBA benefit your pharmacy?

Business training has been crucial to the story of the successful family-run Day Lewis business

02 Nov 2015 , 900 Min Module

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Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015 , 60 Min Module

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Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Aug 2015 , 900 Min Module

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Be a good line manager

Would your team say you are a good manager? Here's how to improve

06 Aug 2015 , 900 Min Module

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Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015 , 900 Min Module

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What can you stop doing?

Decide if your time and resources could be used more effectively

05 Aug 2015 , 900 Min Module

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Pressures in a busy team

Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

05 Aug 2015 , 900 Min Module

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Tackling difficult conversations

Learn the best way to deal with difficult conversations.

09 Apr 2015 , 900 Min Module

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