Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow
The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan
Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?
Collaborate with general practice to forge long-term and patient-centric relationships
This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists
This review will help pharmacy teams to focus on effective ways to reach specific patient groups.
This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.
This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.
Learn the best way to successfully communitate with patients in your pharmacy
Understanding the risks you potentially face in a pharmacy
What is the best way to reduce the chance of dispensing errors?
Learn the best way to handle staff appraisals and the key dos and don'ts
Improved product knowledge and communication can lead to better outcomes from patient consultations
How can you build and develop your pharmacy team to maximise their skills?
How highly does your pharmacy value its patients? Do you truely offer patient-centred care?
This CPD module is about embedding change. It explains the importance of embedding a change ethos
Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan
The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?
This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.
This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.