Managing staff absenteeism



This CPD module is about dealing with staff absenteeism. It will consider the impact of staff absence on businesses, and offer advice to manage and tackle it.

A daily record of staff attendance and absence should be kept


  • To improve the management of staff sickness and absence from the pharmacy.


  • To understand the impact of planned and unplanned staff absence on the business
  • The systems required to monitor absenteeism patterns
  • Explore how to manage problematic absence and lateness
  • Review possible staff attitudes to sickness and the psychological contract between employee and employer.

Contributing author: 

Liam Stapleton, BSc Pharm (Hons), PG Dip Public Health, Health Promotion, independent consultant at Metaphor Development and superintendent pharmacist.

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.

Originally Published by P3 Pharmacy

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