Winter Health: Congestion

Find out more about how to advise customers on congestion and make effective product recommendations. 

10 minute module

Winter Health: Congestion

There are many different causes of congestion, and your customers are particularly susceptible in the winter months to colds and flu,1,2 which can cause congestion. Customers may describe it differently; for some, it may be a blocked nose, for others, it is more sinus related.


  • Know how congestion is caused
  • Understand how decongestants work
  • Be able to make effective product recommendations
  • Know when to refer to other healthcare professionals as appropriate.

Content developed by CIG Healthcare Partnership working together with Johnson & Johnson.

Date of preparation: November 2018

Product information available at the end of the module.