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Business

Avicenna Boots UK Medicine shortages Hub and spoke Government Registration fees Sigma conference
P3 Customer Service.jpg

Improving customer service

Beat your competitors: valuable rules for improving customer service

31 May 2016 , 900 Min Module

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Networking for success

Get out and network: the key to growing your influence

31 May 2016 , 900 Min Module

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Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016 , 900 Min Module

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

17 May 2016 , 900 Min Module

legal CPD.jpg

Understanding competition law

Pharmacy lawyer Richard Hough explains how competition rules affect community pharmacy

17 May 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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The National Living Wage - what you need to know

Pharmacy law practitioner Richard Hough explains what the new requirements of the National Living Wage will mean for pharmacy businesses

09 Mar 2016 , 900 Min Module

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Understanding the law around drugs and driving

Pharmacy law practitioner Richard Hough explains the implications of legislation around drugs and driving

12 Jan 2016 , 900 Min Module

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Understanding auto-enrolment

Richard Hough explains the implications of auto-enrolment for a pharmacy business

11 Jan 2016 , 900 Min Module

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Understanding the Data Protection Act

Pharmacy Law practitioner Richard Hough explains how to avoid common pitfalls of the Data Protection Act

11 Jan 2016 , 900 Min Module

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Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

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