Business

OTC medicines Boots UK Medicine shortages Hub and spoke Government Sigma conference P3 featured

Complete people CPD.jpg

A Guide to Change Management: Context for Change

This is the first in a series of articles about why and how independent pharmacists can adapt to the rapidly changing landscape around them.

15 Jun 2016 , 900 Min Module

Complete people CPD.jpg

A Guide to Change Management: preparing for change

This module looks at how pharmacists can prepare for the rapidly changing landscape around them.

15 Jun 2016 , 900 Min Module

Pharmacist CPD.jpg

Business environment, Legal,

Buying a pharmacy?

Key points to consider when buying a pharmacy business

15 Jun 2016 , 900 Min Module

pharmacy cross CPD.jpg

Getting refits right

How to make your refit work for your pharmacy

15 Jun 2016 , 900 Min Module

P3 meeting customers needs.jpg

Customer service,

Meeting customers' needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

31 May 2016 , 900 Min Module

Customer service, People skills,

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016 , 900 Min Module

P3 Compelling outcomes for change.jpg

Leadership, Management problem solving,

Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016 , 900 Min Module

P3 Local need.jpg

All according to local need

Commissioning: identify gaps in local healthcare provision

31 May 2016 , 900 Min Module

P3 Project management.jpg

Management problem solving, People skills,

Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016 , 900 Min Module

Business environment, Leadership,

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

Expanding your business.jpg

Expanding your business

Build a growth strategy based on new opportunities

31 May 2016 , 900 Min Module

P3 Customer Service.jpg

Customer service,

Improving customer service

Beat your competitors: valuable rules for improving customer service

31 May 2016 , 900 Min Module

P3 Networking.jpg

People skills,

Networking for success

Get out and network: the key to growing your influence

31 May 2016 , 900 Min Module

P3 negotiation.jpg

Business environment, Management problem solving, People skills,

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

P3 Business checklist.jpg

Financial Management & Funding, Customer service, Management problem solving,

A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016 , 900 Min Module

P3 Managing stress.jpg

Management problem solving,

Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

Change privacy settings