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Business

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019 , 4 Min Module

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Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

23 Feb 2018 , 900 Min Module

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Maximising use of the consultation room

This article considers how to maximize consultation room use, and how effective consultation skills are essential for today's pharmacists

08 Jan 2018 , 900 Min Module

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Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

05 Sep 2017 , 900 Min Module

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Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

03 Aug 2017 , 900 Min Module

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Selling in the pharmacy

How to balance commercial enterprise with proper and correct care.

10 Jul 2017 , 900 Min Module

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Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

18 May 2017 , 900 Min Module

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Professionalism in pharmacy

What professionalism is or isn’t may be difficult to define in practice

20 Apr 2017 , 900 Min Module

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Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

22 Dec 2016 , 900 Min Module

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The case for a dispensing robot

A range of factors affects the suitability of automation and technology for each pharmacy business. This module considers the business case for installing dispensary automation.

 

08 Dec 2016 , 900 Min Module

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A Guide to Change Management: embedding change

This CPD module is about embedding change. It explains the importance of embedding a change ethos

14 Oct 2016 , 900 Min Module

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A Guide to Change Management: delivery and review

This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.

14 Sep 2016 , 900 Min Module

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A Guide to Change Management: capability and capacity planning

This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.

10 Aug 2016 , 900 Min Module

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Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

09 Aug 2016 , 900 Min Module

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A Guide to Change Management: Preparing for action

This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.

18 Jul 2016 , 900 Min Module

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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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