To a consumer it's just a nuisance. To a retailer, unmet demand is lost business
Keep up to date with the questions 13 million UK women are asking
Ethical sourcing and sustainability is increasing in popularity for everything, including healthcare products.
How to balance commercial enterprise with proper and correct care.
One year on from a major refit of the pharmacy, the team reviews the impact of the changes and the latest business performance
This pharmacy looked to understand the value of their time and where time was best spent
Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team
How can the pharmacy team make sure that the time is used to best effect?
Achieve retail success by following a few simple steps to improve your offer
Warman-Freed Pharmacy looks for customer loyalty and developing a strategy that rewards both the customer and the pharmacy
Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.
What happens if you agree to sell your pharmacy lease, and your landlord insists that you are a guarantor for the buyer?
What happens if a leasehold pharmacy is damaged or destroyed by an uninsured risk?
P3 publishes selected extracts from the new book ‘What we mean when we talk about leadership’
Adding financial management to your long list of responsibilities can seem hugely overwhelming.
Pharmacies need a plan of action in place in order to improve their business
There are resources available to pharmacy businesses that will help them better understand their customer base.
Where are we when it comes to greater use of pharmacy automation?
This looks at the process of questioning for giving advice or recommending a product
Use the Stoptober campaign to reignite interest in pharmacy-based stop smoking services