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Self care: a future beyond OTC medicines?

‘Self care equals no care’ has been relegated to healthcare history; community pharmacy should be at the forefront of the emerging self care revolution.

Audit for everyday pharmacy practice

Time for a refresher on the key principles of clinical governance, and a look at how you can build on the periodic investment in audit to make the principles part of everyday practice in your pharmacy...

What happens next? Scenario planning

People say change is constant, but we’ve also seen over the past few weeks how quickly things can change dramatically when they have to.

Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

Professionalism in pharmacy

What professionalism is or isn’t may be difficult to define in practice

The case for a dispensing robot

A range of factors affects the suitability of automation and technology for each pharmacy business. This module considers the business case for installing dispensary automation.  

Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

A Guide to Change Management: embedding change

This CPD module is about embedding change. It explains the importance of embedding a change ethos

A Guide to Change Management: delivery and review

This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.

A Guide to Change Management: capability and capacity planning

This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.

A Guide to Change Management: Preparing for action

This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.

A Guide to Change Management: preparing for change

This module looks at how pharmacists can prepare for the rapidly changing landscape around them.

Buying a pharmacy?

Key points to consider when buying a pharmacy business

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

Getting refits right

How to make your refit work for your pharmacy

Understanding the future

An educated view on future developments helps you to plan your direction today

A Guide to Change Management: Context for Change

This is the first in a series of articles about why and how independent pharmacists can adapt to the rapidly changing landscape around them.

Understanding competition law

Pharmacy lawyer Richard Hough explains how competition rules affect community pharmacy

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