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Services Development

Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Flu service highs and lows

What are the barriers to developing community pharmacy vaccination services further in the future?  

Case study: Fresh thinking

Superintendent pharmacist Jonathan Campbell explains how forging strong ties with a GP surgery has helped his pharmacy business stand out

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

Make a success of pharmacy services

As financial constraints placed on community pharmacies continue to bite, services are increasingly being flagged as an opportunity to plug funding gaps

Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

There’s money on the table worth £73,800 – grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists  

Developing training excellence

Laura Reed shares tips for improving staff skills

Doing things differently for pharmacy efficiency

Naz Meghji shares the steps that Avicenna’s pharmacies have taken to improve pharmacy efficiency

Making a healthy living

Numark's Laura Reed extols the virtues of becoming a Healthy Living Pharmacy

Bullying in the workplace

Richard Hough address the legal aspects of bullying in the workplace

A weighty issue in pharmacy

A quarter of adults in the UK are obese, making weight-management advice more important than ever

The multi-layer approach

Support from Numark with HR and health and safety matters

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

A question of fitness to practise

Richard Hough explains what happens when a registrant’s fitness to practise is called into question

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