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Services development

Coalface Learning Safety Alliance Healthcare Pharmacy First HLP HDA
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Developing training excellence

Laura Reed shares tips for improving staff skills

14 Mar 2017 , 1 Min Article

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People skills

Doing things differently for pharmacy efficiency

Naz Meghji shares the steps that Avicenna’s pharmacies have taken to improve pharmacy efficiency

08 Feb 2017 , 2 Min Article

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Making a healthy living

Numark's Laura Reed extols the virtues of becoming a Healthy Living Pharmacy

02 Feb 2017 , 2 Min Article

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Legal

Bullying in the workplace

Richard Hough address the legal aspects of bullying in the workplace

31 Jan 2017 , 2 Min Article

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Nutrition & weight management

A weighty issue in pharmacy

A quarter of adults in the UK are obese, making weight-management advice more important than ever

19 Jan 2017 , 4 Min Article

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Employment

The multi-layer approach

Support from Numark with HR and health and safety matters

08 Dec 2016 , 2 Min Article

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Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

07 Nov 2016 , 900 Min Module

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Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

05 Nov 2016 , 900 Min Module

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

04 Nov 2016 , 900 Min Module

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Legal

A question of fitness to practise

Richard Hough explains what happens when a registrant's fitness to practise is called into question

03 Nov 2016 , 2 Min Article

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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

01 Nov 2016 , 900 Min Module

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Clinical services

Travel health advice in the winter

Running a travel health clinic is becoming an attractive proposition for many pharmacies and the benefits are obvious all year round

01 Nov 2016 , 4 Min Article

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Clinical services

Servicing your local community successfully

One of the challenges for services is making sure that customers know about them. Follow Warman-Freed’s journey in service delivery

26 Oct 2016 , 2 Min Article

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The next steps for community pharmacy?

The Community Pharmacy Forward View clearly articulates the sector's vision for the future. Can it be achieved?

26 Oct 2016 , 3 Min Article

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Medicines

The impact of Brexit

An Eye on Europe, by Gareth Jones

06 Oct 2016 , 1 Min Article

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

26 Sep 2016 , 900 Min Module