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Services development

Coalface Learning Safety Alliance Healthcare Pharmacy First HLP HDA
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Pharmacy First CPD: Acute sinusitis

This is the latest in our series of CPD modules designed to support pharmacists to manage common conditions and deliver England’s new Pharmacy First service. It will be useful for community pharmacists responding to patients 12 years and over with acute sinusitis.

01 Mar 2024 , 20 Min Module

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Pharmacy First Toolkit: Sore throat

The Pharmacy First service in England allows community pharmacy teams to complete episodes of care for seven common conditions. This toolkit provides an overview of the clinical pathway and PGDs used to deliver consultations for acute sore throat plus essential information on the assessment, diagnosis and management of this common condition.

26 Feb 2024 , 30 Min Module

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Depression service pilot gets approval from first patients

Promising early results from NMS depression pilot revealed: latest data.

16 Oct 2023 , 3 Min Article

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Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

22 Aug 2019 , 5 Min Module

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Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

23 Feb 2018 , 900 Min Module

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Maximising use of the consultation room

This article considers how to maximize consultation room use, and how effective consultation skills are essential for today's pharmacists

08 Jan 2018 , 900 Min Module

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Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

05 Sep 2017 , 900 Min Module

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Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

03 Aug 2017 , 900 Min Module

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Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

18 May 2017 , 900 Min Module

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All according to local need

Commissioning: identify gaps in local healthcare provision

31 May 2016 , 900 Min Module

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

04 Nov 2015 , 900 Min Module

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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

03 Nov 2015 , 900 Min Module

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Gear up for public health

All pharmacies have an opportunity to do more to improve public health, learn how you can help based on local needs.

03 Nov 2015 , 900 Min Module

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Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

03 Nov 2015 , 900 Min Module

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Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015 , 900 Min Module

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Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015 , 900 Min Module

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