Carol, a busy mum of two, says that she occasionally suffers from indigestion after eating. She is otherwise fit and healthy and doesn't take any medication.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice, and discuss this with your team and pharmacist.