When to refer
There are certain symptoms that should ring alarm bells. Get your pharmacist involved if a customer reports any of the following:
- Continual indigestion symptoms for the first time if they are aged over 55 years
- Severe, constant or worsening pain
- Blood-stained vomit
- Pain radiating down the arm or into the back
- Unexpected weight loss
- Difficulty swallowing or breathing
- Symptoms experienced by children
- Heartburn or indigestion that has not responded to OTC remedies.
For more information on this topic, you can:
- Use your Counter Intelligence Plus training guide
- Visit: NHS Choices
- Look at information provided by the charity Core.