Customer scenarios
Customer scenarios
Looking for quick results
Jenni, in her 30s, has come to your pharmacy for some advice. She has a wart on her hand that isn't painful, but is slightly embarrassed about how it looks. Through your consultation you discover that she has had the wart for over a year, and has tried treating it with salicylic acid in the past. She doesn't think the salicylic acid helped, but admits she often missed applications as she didn't have the time to apply it daily. Jenni wants it gone quickly as she is leaving on a holiday in the next few weeks.
What recommendation could you offer Jenni?
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A concerned parent
A concerned mother comes into the pharmacy with her 6-year-old son, Asher. She asks if you can look at her son's foot, so you take them into the consultation room. You identify a verruca on his foot and find out that her son has never had one before but her other two children have. She used salicylic acid to treat them but remembers that the process was long and they complained when she needed to file down the verruca. She thinks he caught it from his swimming classes.
What would you recommend to treat Asher?
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RECOMMEND ENDWARTS PEN - CORRECT
The EndWarts Pen provides a painless and precise application of a colourless solution, which can be used on a once-weekly basis. The treatment takes only a few seconds and there is no need to file down the lesion between applications. Advise that it takes an average 5-15 treatments to destroy the verruca. However, warts on children and recently discovered warts are normally easier to remove. EndWarts Freeze is another suitable option.
RECOMMEND ENDWARTS FREEZE - CORRECT
EndWarts Freeze is a quick problem solver, normally requiring only one treatment. Asher's mum may be concerned that it will be painful. Using EndWarts Freeze will cause a tingling feeling and the skin may feel sore or irritated for a few hours. However, pain sensitivity is difficult to measure so if Asher's mother knows her son to be very sensitive, EndWarts Pen is a suitable alternative.
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REFERENCES
1. Plantar warts, British Association of Dermatology. Available at http://www.bad.org.uk/for-the-public/patientinformation-leaflets/plantar-warts/?showmore=1&returnlink=http%3a%2f%2fwww.bad.org.uk%2ffor-thepublic%2fpatient-information-leaflets#.XRoJf-tKiUk
2. British Association of Dermatologists' guidelines for the management of cutaneous warts 2014. Available at http://www.bad.org.uk/library-media/documents/Warts_2014.pdf
3. Walczuk et al (2017), Efficacy and Safety of Three Cryotherapy Devices for Wart Treatment: A Randomized, Controlled, Investigator-Blinded, Comparative Study
4. Warts and verrucae - NICE CKS. Available at https://cks.nice.org.uk/warts-and-verrucae#!scenario
5. Plantar warts information leaflet, British Association of Dermatology. Available at http://www.bad.org.uk/shared/getfile.ashx?id=176&itemtype=document
6. Warts and verrucas -NHS Choices. Available at https://www.nhs.uk/conditions/warts-and-verrucas/