USING EYE DROPS
It is helpful to explain and demonstrate to customers how to apply eye drops, as they may find it difficult to start with. You can talk them through the steps below.

STEP 1
Wash hands before handling the bottle. Open the bottle.

STEP 2
Insert a drop into a pocket of the lower lid by pinching the base of the eyelid together.
ALTERNATIVELY, rest the neck of the bottle on the bridge of your nose.

STEP 3
Do not touch the tip of the bottle, especially if you have an eye infection. Put the cap back on after use.
FURTHER SUPPORT
If they are struggling, you can advise your customers that it may be useful to have a friend or family member watch them apply their drops. Alternatively, the video below about how to apply eye drops may help.
REFERENCES
- https://www.tearfilm.org/public/TFOSDEWSII-Executive.pdf
- https://www.nerc-charity.org.uk/dry-eye-syndrome
- https://www.england.nhs.uk/wp-content/uploads/2018/03/otc-guidance-for-ccgs.pdf
- https://www.nhs.uk/conditions/dry-eyes/
- Chiambaretta F. et al. Eur J Ophthalmol 2017; 27 (1): 1-9
- https://www.nhs.uk/conditions/blepharitis/
- Lemp et al (2012) Distribution of aqueous-deficient and evaporative dry eye in a clinic-based patient cohort: a retrospective study. Cornea 31(5):472-8
- https://www.ncbi.nlm.nih.gov/pubmed/29128682
- Schmidl,D. et al. Cornea (2015):34(4): 421-6
- Connor, A.J. & Severn, P.S. Eye (2011) 25, 466-469
Online references last accessed March 2020