Signposting

For more information, you can:

• Use the Counter Intelligence Plus training guide
• Visit Allergy UK or call 01322 619898
• Visit Action Against Allergy or call 020 8892 2711
• Take a look at: How to administer eye drops
• Take a look at: How to administer nasal sprays.

When to refer

You should refer a customer to the pharmacist if they:

• Have not had hayfever before
• Are pregnant or breastfeeding
• Are taking other medication
• Also suffer from asthma
• Have unsuccessfully tried an OTC treatment or are suffering unacceptable side effects
• Report wheezing, breathlessness or a feeling of tightness in their chest
• Report sinus pain, headache or a yellow/green nasal discharge.