For this session, use the preceding article on women's health, as well as other sources of information, to strengthen your knowledge of cervical cancer and other women's health issues. This will give you more insight and information to pass on to your customers. In order to make it useful and relevant to your work, discuss the following points with your team:

• What reasons do you think people coming into the pharmacy might give for not attending a cervical screening appointment? Are there any more than the ones discussed in the article?
• How might you broach the sensitive subject of attending cervical screening with customers?
• How would you explain the importance of cervical screening to your customers?
• Consider how you can put a woman concerned about cervical screening at ease. 
• Which charities and organisations can provide information to women on cervical cancer and its prevention? Generate a list of charity websites to keep in the pharmacy.