Sally, 28, asks to speak to you in private. She tells you that after months of tummy upsets, her doctor has just confirmed that she has IBS and although he explained what this is, she didn't really take it in. €All I know is that it's making my life a misery and I've had to take days off work and miss out on family occasions,€ she says. €Is there anything I can do to stop that happening again?€

• What can you tell Sally about IBS?
• How can you help her work out what triggers her symptoms?
• Which OTC products could you recommend? Are you confident you can advise Sally on how to use these products?
• Which organisations could you signpost her to for more information?