If you're leading this month's training session, here are some extra pointers to ensure your team members understand their specific roles and are confident to play their part. More specifically:
- Ask your team to identify products they would put in a first aid kit for a young family of four going to Tenerife for a two-week holiday
- Get your team to consider the travel health issues they would raise with a 30-year-old female backpacker travelling in rural Thailand
- Task your team with putting together a window display of holiday health products. Get each team member to explain the relevance and importance of each product and how it should be used
- Share any holiday health issues you have had and ask team members to do the same. What can you all learn from these issues that could be of value to your customers?
- What would be your 10 best holiday health tips for customers?
- Do you have a pharmacy website? Consider adding a travel health section and include your top tips.