Running your business

People skills

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

5 Min Module

Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

5 Min Module

Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

4 Min Module

Managing pressure

Discover and understand how to manage pressure on staff while building morale.

4 Min Module

The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

5 Min Module

Tips for good communication

Put a premium on communication skills with this CPD module.

3 Min Module

Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

4 Min Module

What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

5 Min Module

Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

4 Min Module

Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

5 Min Module

The art and science of project management

Get organised and stay organised when managing change successfully.

4 Min Module

Make time: stop stuff!

Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?

5 Min Module

Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

5 Min Module

Staying safe during a pandemic

The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.

5 Min Module

Employment

Covid-19: SSP rule changes explained

Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.

2 Min Article

Home

My Learning

Explore

Home

My Learning

Explore

Register

Sign up

Explore

Pharmacist Modules

Management modules

Technician Modules

Sponsored modules

OTC modules

Manufacturer resources

Videos

Pre-Reg Modules

Channels

Running your business

Apply Filters

Filter:

The art of listening

Creating an impact

Tick tock: making time for care

Managing pressure

The essence of entrepreneurialism

Tips for good communication

Creating a successful team

What's your offer?

Better services are built on trust

Managing through a period of change

The art and science of project management

Make time: stop stuff!

Complaints: quick ways to winning solutions

Staying safe during a pandemic

Covid-19: SSP rule changes explained

Most popular questions

Is registration FREE?

How long does it take to register an account?

I can’t remember my password

I can’t remember the email address I registered my account with

What learning content do you have?

Is the learning suitable for all pharmacy team members?

Can I access the library on my mobile?

What’s the best way for me to find relevant content for my role?

How long do modules take?

Can I save content for later?

Can I record my learning outcomes?

How do I get a learning log?

What does my learning log do?

If I’m a pharmacist or pharmacy technician, can the log help me fulfil the GPhC’s revalidation requirements?

If I’m a member of more than one website on The Pharmacy Network, can I access all my learning in my learning log even if I’ve recorded it on different websites?

How do I view/print a certificate of my learning?

How do I change my personal details, email address and password?

If I leave the industry and want to delete my account, can I do so?

If I have a query or I’m stuck, how can I get help?

How can I check on your Terms of Service, Privacy Policy and Cookie Policy?

Is Pharmacy Network GDPR compliant?

Who is the company that owns and operates Pharmacy Network?

How do I sign out?

Running your business

Apply Filters

Filter:

The art of listening

Creating an impact

Tick tock: making time for care

Managing pressure

The essence of entrepreneurialism

Tips for good communication

Creating a successful team

What's your offer?

Better services are built on trust

Managing through a period of change

The art and science of project management

Make time: stop stuff!

Complaints: quick ways to winning solutions

Staying safe during a pandemic

Covid-19: SSP rule changes explained