Running your business

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Management, leadership or both?

So, do people follow you, or work for you? Find out more with this CPD module.

1 Min Module

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Influencing one on one

This module could be useful in many situations, whether you’re working with the pharmacy team, non-pharmacist area managers, colleagues or commissioners – or even in the consultation room.

1 Min Module

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Leadership skills for new managers

This CPD module focuses on the key leadership skills for new managers, although experienced managers could use it for self-reflection.

1 Min Module

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Positive look is key to being heard

Make the most of customer interactions with this CPD module.

1 Min Module

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Using feedback to improve performance

Constructive feedback can be important in improving team morale, find out more with this CPD module.

5 Min Module

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People skills

The art of listening

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

5 Min Module

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Creating an impact

Representation of community pharmacy is increasingly a job for everyone, find out how to play your part.

5 Min Module

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Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

4 Min Module

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Managing pressure

Discover and understand how to manage pressure on staff while building morale. 

4 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

5 Min Module

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