If a burglar or panic alarm is fitted, it should be tested regularly so that you can be confident you will get an appropriate response when necessary. There are many options for professionally fitted alarms, including some that are remotely monitored. If you want to have an alarm installed, use a company registered with the National Security Inspectorate (NSI).
CCTV systems can act as a deterrent to crime and may assist in the investigation and prosecution in the event of an incident. It is important that staff know how to operate the equipment as a delay could hold up an investigation.
If you have CCTV cameras installed, check the cameras are working, the lenses are clean and are not obstructed by merchandise or anything else. The cameras should be positioned on your vulnerable areas and stock. CCTV cameras should provide good quality images and be positioned to cover as much of the store as possible, including the area in which medicines are stored.
CCTV systems should be professionally installed and serviced regularly. However, there are also off the shelf CCTV systems which can be viewed remotely using a mobile phone app and which allow two-way communication using a speaker. The cameras are triggered by movement sensors that alert you of a break in, so that you can call the police.
Some systems offer cloud-based storage, making them an attractive short-term, cost effective DIY solution. Default passwords should be changed to protect your personal data. A link to more information about device and cyber security can be found at the end of this article.
If there are multiple entrance points into your premises during opening hours, consider if any of these can be restricted or closed off. Being able to close entrance doors, electronically or manually, allows you to have control over who can enter your store.