BACK PAIN
Sangita, a 56-year-old female, has back pain.
Watch the video to learn more about back pain and what specific questions you could ask to find out more about Sangita’s condition, to help manage her pain effectively.
CUSTOMER SUMMARY
- Sangita has moderate back pain that came on while lifting boxes at work 
- She has been taking ibuprofen for a few days but is still struggling with the pain and is asking for advice 
SANGITA’S OTC ANALGESIC TREATMENT OPTIONS
 
                                Sangita's treatment
 
                                            Adding paracetamol to ibuprofen could be considered, or paracetamol in combination with a weak opioid such as codeine can provide additional pain relief.
HOLISTIC PAIN MANAGEMENT ADVICE:
There are several ways Sangita can ease the symptoms of back pain including:
- Ice packs to reduce pain and swelling10 
- Heat packs to relieve muscle stiffness and spasms10 
- Gentle exercises and stretches4 
- A TENS machine may be beneficial for some customers9 
 
                                                - Sangita may want to see a physiotherapist to help with their back pain and to prevent future recurrance 
- She should avoid staying in bed for prolonged periods 
 
                                                Sangita should see her GP if:
- Her back pain has not improved after a few weeks 
- The pain is preventing her from undertaking 
 day-to-day activities
- The pain is severe or getting worse over time 
- The pain is made worse by coughing 
- There’s a lump or swelling in her back 
- There are feelings of numbness in her legs or bottom. 
 
             
                
 




