BACK PAIN
Sangita, a 56-year-old female, has back pain.
Watch the video to learn more about back pain and what specific questions you could ask to find out more about Sangita’s condition, to help manage her pain effectively.
CUSTOMER SUMMARY
Sangita has moderate back pain that came on while lifting boxes at work
She has been taking ibuprofen for a few days but is still struggling with the pain and is asking for advice
SANGITA’S OTC ANALGESIC TREATMENT OPTIONS

Sangita's treatment

Adding paracetamol to ibuprofen could be considered, or paracetamol in combination with a weak opioid such as codeine can provide additional pain relief.
HOLISTIC PAIN MANAGEMENT ADVICE:
There are several ways Sangita can ease the symptoms of back pain including:
Ice packs to reduce pain and swelling10
Heat packs to relieve muscle stiffness and spasms10
Gentle exercises and stretches4
A TENS machine may be beneficial for some customers9

Sangita may want to see a physiotherapist to help with their back pain and to prevent future recurrance
She should avoid staying in bed for prolonged periods

Sangita should see her GP if:
Her back pain has not improved after a few weeks
The pain is preventing her from undertaking
day-to-day activitiesThe pain is severe or getting worse over time
The pain is made worse by coughing
There’s a lump or swelling in her back
There are feelings of numbness in her legs or bottom.